01 UNDERSTAND
Working in the restaurants business, a fellow developer and I realised that there was a need to create a software adapted to all hoteliers and waiters. A web app that could be used by people unfamiliar with technology and that had new and useful functions within the sector.

02 IDEATE
In order to streamline the order-taking process and help restaurants workers, we started brainstorming and proposing ideas.
We thought of new functions, analysed potential users, and came up with the general style of the app.
The research phase was very complete as we were working hand in hand with potential users (being ourselves at that time also part of them). We carried out interviews, customer journey map, buyer persona, etc.